AccuProcess Modeler FAQ

 

AccuProcess is a software company. We provide process modeling solution for companies and organizations of all sizes. Our AccuProcess Modeler product is a visual, easy-to-use business process modeling software that helps business people design, document, simulate and improve their business processes. AccuProcess has created its product for business users and with the aim of helping put business people in charge of business processes.

 

 

We are located in Chicago, Illinois in USA.

 

 

AccuProcess has been in business since 2009.

 

 

AccuProcess customers use our process modeling software for:

• Quickly designing business process diagrams and process flowcharts
• Easily documenting business processes
• Capturing process knowledge and rules
• Creating training materials for new employees
• Documenting workflow requirements and process flows
• Simulating processes to understand costs and bottlenecks
• Analyzing business processes to identify areas of improvements
• As-Is and To-Be process analysis
• Ensuring processes are followed consistently

 

 

Business Process Modeling is the activity of designing and representing business processes of an organization so that the current process can be documented and if needed it can be analyzed for improvement. There are a number of benefits of process modeling, some of the key ones are:

• Align operations with business strategy
• Ensure control and consistency of process execution
• Communication of the processes to team and new staff
• Operational efficiencies
• Gaining competitive advantage

 

Please refer to the White Paper – 5 Key Benefits of Business Process Modeling

 

 

AccuProcess is the #1 Easiest, Affordable and Most Powerful Process Modeling Software in the market. There are three main reasons why thousands of users have selected AccuProcess:

• The most powerful business process modeling software for the mid-market
• Refreshingly simple to use - designed for the non-technical user
• The price performance leader
• Complies with Business Process Model and Notation (BPMN) standard.

 

 

AccuProcess is a simple, easy to use software application that works exactly like Microsoft Word, Excel, PowerPoint or Visio.

• It is installed on your computer.
• You click on an icon on your desktop to open the application.
• You design and create process models.
• You can export the process models into Word or PDF formats for printing and sharing.
• You can also save these process models on your computer as .pm files.
• You can email and share these process model files with your colleagues or post them to a document sharing site such as SharePoint.

 

 

AccuProcess is an On-Premises based application that works exactly like Microsoft Word, Excel, PowerPoint or Visio. It is installed on your computer.

 

 

AccuProcess can be installed on pretty much any laptop or computer in the market.

• OS: Windows XP, Server 2008, Vista and 7 or Apple Mac OS X or Linux
• CPU: Intel, AMD 1Ghz processor (or equivalent) recommended
• 1GB RAM minimum
• 200 MB free disk space (approximate)
• Java is required

 

 

AccuProcess works on all operating systems in the market. It is certified on:

• Windows: XP, Server 2008, Vista and 7.
• Apple Mac OS X
• Linux Ubuntu, RedHat

 

 

We have done a detailed analysis and comparison of business process modeling solutions in the market and the results of this analysis are available at: Business Process Modeling Vendors Comparison

 

You will see that AccuProcess Modeler is the most complete and functionally rich business process modeling solution. Besides, it is the easiest-to-use product that is designed specifically to be utilized by business users. Finally, it is the most cost-effective solution and it is priced at a fraction of the cost compared to the equivalent alternatives.

 

Our goal is to provide our customers a more open and transparent experience in doing business with us. There are no games or gimmicks, unlike other software companies. We have made the product available for immediate download, the documentation and tutorials are easily accessible to all and the pricing is clearly presented.

 

We invite you to try this leading product and if you feel it meets your needs we welcome you to purchase it.

 

 

BPMN is a standard developed by the Object Management Group, a non-profit standards consortium. Business Process Model and Notation (BPMN) provides a graphical notation for specifying business processes in a Business Process Diagram based on a flowcharting technique. It is a graphical notation that depicts the steps in a business process.

 

The primary goal of BPMN is to provide a standard notation readily understandable by all business stakeholders. These include the business analysts who create and refine the processes, the technical developers responsible for implementing them, and the business managers who monitor and manage them. Consequently, BPMN serves as a common language, bridging the communication gap that frequently occurs between business process design and implementation.

 

 

AccuProcess technical support provides 2 services to our customers:

• Assistance with any product questions or issues: AccuProcess Support staff is available by email during US business hours.
• Upgrades of new software version: This is the most economical way for you to keep your software up-to-date. Customers are entitled to get all version upgrades within their technical support period.

 

Technical support is an annual contract and can be renewed yearly.

 

 

AccuProcess is committed to helping our users and ensuring you have the most pleasant and productive experience in using our product. If you have support questions or inquiries about our products, please do not hesitate to reach out to our support team via the Support Help Desk

 

Or you can send an email to our support team: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

 

 

Yes, we provide a free trial for 14-days. You can download it by going to the “Next Steps” box to the left and clicking on “Download & Try Now” and filling out the short form.

 

 

There are no feature limitations during the 14-day evaluation trial. The exported process models in Word and PDF formats will have a watermark.

 

 

These watermarks are shown during the 14-day trial period. When a valid, purchased license key is entered in the application, the watermarks are removed.

 

 

AccuProcess provides easy access to all the information you need to use our product. The Help link in the application provides detailed, searchable information. The following resources are also freely available:

• Online Training Videos
• AccuProcess User Manual

 

 

Watch the demo videos (~15 mins for all videos)

 

Check the Getting Started page

 

 

AccuProcess values our partners and we have developed a partner program to make our partners and our end customers successful. Please visit our partner program page to learn about this program and to contact our partner manager.

 

 

AccuProcess is the most affordable business process modeling software in the market. The pricing is Free for the Lite edition, $499 for the Professional edition and is $998 for the full-featured Expert edition. The pricing is one-time fee on a per user basis, each license key is purchased for one user.

 

 

The purchased product license is a one-time cost, so there are no recurring fees.

 

 

AccuProcess is available in 3 editions:

• Lite: A viewer of existing AccuProcess process models.
• Professional: Process design, mapping and documentation. Export to PDF for sharing & printing.
• Expert: Process design, mapping, documentation and process improvement via simulation and analysis.

 

These three editions are described here in the Product Editions page.

 

 

The free trial version is fully functional business process modeling software and it does not have any feature restrictions. The exported PDF and Word documents have a watermark. It is valid for 14-days and after that it automatically turns into the free Lite edition.

 

 

Lite version of AccuProcess business process modeling software allows viewing of existing AccuProcess process models. It does not support editing or creating new process models or process simulation and analysis. There is no time limit to use the Lite edition.

 

 

The downloaded and installed AccuProcess starts off as a fully-featured trial version for 14 days and then automatically turns into the "Lite" edition.

 

 

The trial cannot be restarted. The AccuProcess Modeler trial version only works ONCE on a computer with the trial mode for the first 14 days and after that reverts to the free Lite edition mode. A re-download and install will not restart the trial, it would just start off as the Lite edition.

 

 

Yes, you can upgrade easily (via a license key) from Lite to Professional edition ($499) to Expert edition ($998) by just paying the difference.

 

 

There are 2 payment options:

• Purchase directly from our website via credit card or Paypal or
• Purchase order is sent to us via mail or email and we issue the invoice for payment which can be made via check.

Alternatively, you can also purchase our product from one of our partners. Please contact us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it if you prefer to use an alternative method for purchasing our product.

 

 

The AccuProcess product is available for download from our website. Once the product is installed for the first time a trail period begins. Customers may purchase our product at any time and enter in the purchased license key. Once we receive the payment we issue the license key. The process to request a license key is explained here.

 

 

The process to request a license key is explained here.

 

 

The purchased product license is tied to a specific user and it cannot be moved. We understand that a user may need to move to a new PC due to hardware failure or just to upgrade to a new computer. If you want to move the license to another PC, just download the AccuProcess modeler from our website, install it on the new computer and send us the license request again with the new User ID on the computer. If the annual technical support is active, we will send you a new license key for that new computer. On good faith, we offer that new license for free ONE TIME.

 

 

Each purchased AccuProcess license is specific to a user on one computer. We recognize that this is an inconvenience for users with multiple computers, so we typically provide a significant discount for the second license. For example, you can purchase ONE license with the annual support option and we will provide you with the second license for your laptop.

 

 

Yes, we offer a site license option. It is priced based on size of the organization and estimated number of users. Please contact us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it for a price quote for site license.

 

 

AccuProcess actively promotes use of our product for education and a number of universities and colleges in US, Canada and Europe are using it for instructional use. Since our goal is to promote a more "process-centric" world, we offer attractive pricing option for educational institutions. Please contact us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it for more information about this discounted pricing.

 

 

Our D&B number is 009946788