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business process modeling, process flow chart software, process mapping, process simulation, process documentation, business process design, process model

Business Process Analysis

 

Process Analysis, process analysis software, process analysis tools

AccuProcess Modeler provides business process simulation capability to help users analyze and improve their processes. Unlike most other such products in the market, this capability in AccuProcess is very intuitive and easy-to-use for business users. Process Simulation & Analysis Video (6 mins)

 

A running simulation is shown visually on the business process flow and it displays important information related to number of jobs completed, resource utilization, and size of task queue for an activity. This helps business users quickly understand the bottlenecks in the process and thus identify areas of improvement. This also allows business managers to validate the impact of their decisions on the process performance before implementation.

 

Process Analysis in AccuProcess

In the AccuProcess Modeler, the following are the key steps for engaging in process analysis.

 

Process Design

 

Business Process Simulation and Analysis Demo In this first step the business process is designed or documented.

 

  • Business users and process participants are interviewed to collect the information about what are all the steps in the process.
  • Process flow is designed in the modeling tool.
  • Details about each of the process activities are also identified and documented in the modeling tool, such as: Names of all process participants, what are the inputs to that activity, outputs of the activity, what applications and systems are accessed, any business rules that are applied, what are the possible errors, how are the errors handled, how long does it take to execute that step etc.
  • Decision nodes in the process model are identified and routing rules are documented.
  • All this information is entered into the process modeling tool to create a view of “as-is” process

 

Simulate

 

In this step the process model is simulated to understand:

 

  • Overall expected business process performance based on the designed and documented process model
  • Quantify average cost of executing an instance of that business process. Also to see what is the maximum possible cost and the minimum possible cost of executing an instance of the process.
  • Quantify average time duration of executing an instance of that business process. Also to see what is the maximum possible time and the minimum possible time of executing an instance of the process.
  • Process bottlenecks regarding where the process slows down and the work flow is accumulated (queued up)
  • Impact on cost and time due to spike in process flow instances
  • Effect on performance of making changes in the resources, rules and process model

 

Improve

 

Business Process Analysis tools This is the iterative process of making changes to the process model and rules and resources and then observing the quantifiable changes in the performance of the business process. This allows the business analysts and managers to come up with a better performing business process model and to also quantify possible time and cost savings. This is very useful because this effort

 

  • Allows impact analysis before making any actual process changes.
  • Can result in process improvement leading to competitive advantage.

 

 

Next Feature >> Business Process Improvement (BPI)

 

 

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